Time To Think About A New And Innovative PBX With Several Well-Designed Features
Gone are the days when you needed a wired PBX to bring your employees on a single platform. Now, the PBX technology has taken a giant leap because of cloud technology. The Cloud PBX is a completely new version of the PBX system, and it stands far ahead of the traditional ones.
PBX impacts the efficiency of an organization. The efficiency and productivity of an organization can go higher by ensuring effective communication among the employees.
Because when the communication is steady and continuous among the employees, then delivering the best of the service to the customers becomes highly likely as the whole team works on the same page.
Cloud PBX simplifies day to day office tasks effectively as it makes an efficient solution to the communication-related challenges that an organization faces.
Benefits That Let You Connect With Every Potential Customer Effortlessly
Cloud PBX model ensures a highly glitch-free communication platform. The communication between your employees and the customers continues without any flaw.
Cloud PBX is very flexible, and it can be accessed from anywhere. So, anyone can participate in the organizational activities from anywhere and help with their insights.
Cloud PBX is hosted on a private cloud server. These servers take all the necessary measures to avoid any kind of security breach or intrusion of any virus.
Cloud PBX ensures a seamless experience for its users because it incorporates every medium of communication, such as voice, video, text. It connects through every possible way.
Scalability comes handy with Cloud PBX. All it is needed to have a login ID and password to access an individual account on PBX. You can have any number of accounts on the PBX.
Number of Extensions
Cloud PBX doesn’t have any limitation on the number of extensions. So, for every additional employee, extra number of extensions can be added very easily.
Cloud PBX stands out because the benefits are higher at a much lower price. All in all, cloud PBX doesn’t put any extra pressure on a budget of your organization.
Cloud PBX comes with easy monitoring options of every call-related activity through a user-friendly dashboard. Monitoring helps in making the PBX more efficient.
Cloud PBX ensures that your agents and call center achieve maximum productivity. It also ensures you never miss out on critical information of any business call.
How Cloud PBX Works?
Cloud PBX is hosted on a secure data center, as we can see in the diagram. Cloud PBX is connected to a private network where all the employees of an organization are available through the internet. All these employees have a login ID and password that gives them secure access to the PBX. Cloud PBX also uses several protocols to execute a call.
These protocols include TCP/IP (Transmission Control Protocol/ Internet Protocol), RTP (Real-Time Transport Protocol), RSVP (Resource Reservation Protocol), RTCP (RTP Control Protocol), RTSP (Real-Time Streaming Protocol), SDP (Session Description Protocol), SAP (Session Announcement Protocol) and others. All these protocols in unison, make every call secure and easily get through the internet.
Why Choose CallCenterHosting?
We never compromise with the quality of the services and deliver the best cloud hosted communication solution.
CallCenterHosting provides 24x7 support to its customers and assures that any glitch or problem in using the services should be solved at the earliest.
The versatile features of the cloud PBX make it a fully equipped solution. We have included all the essential features that make it a complete PBX solution.
The pricing model of CallCenterHosting is very flexible and you can choose a plan that fits best to your need and budget.